Well They sure are! But When it comes to helping people and making the happy when there is a problem,They have SUPER HUMAN SKILLS! Anyway I had some problems with the STI Roctanes and Adam and Don at Discount tire showed their SUPER HUMAN skills and got things fixed. Really these guys went over and above when taking care of me,As far as Im concerned Discount tire is the ONLY place to Buy tires! Thanks Guys!