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Discussion Starter · #1 ·
Does anyone know if Arctic Cat dealers base labor times for a job off of what would be considered "book time" like an automotive dealer?
By book time I mean, a particular job would require xx amount of time to do, and that time is typically set by the OEM, or in this case Cat.
My HDX is in the dealer now for a pretty big issue and I've only been thrown an approximate amount for what the labor is going to cost. I'm wondering how they're calculating the amount of time, considering I already did a bunch of the work for them.
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