We have solutions to help you resolve the issue.
Solution 1: Run Quick Fix my Program from the QuickBooks Tool Hub.
Step 1: Download and install the QuickBooks Tool Hub
The QuickBooks Tool Hub helps fix common errors. For the best experience, we recommend using Tool Hub on Windows 10, 64-bit.
- Close QuickBooks.
- We recommend you download the most recent version (1.4.0.0) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop). Note: If you've already installed Tool Hub before, you can find out which version you have. Select the Home tab. The version will be displayed on the bottom right or you can select About to view the version.
- Open the file you downloaded (QuickBooksToolHub.exe).
- Follow the on-screen steps to install and agree to the terms and conditions.
- When the install finishes, double-click the icon on your Windows desktop to open the tool hub.
Step 2: From the Tool Hub, run the Quick Fix my Program
The Quick Fix will shut down any open background processes QuickBooks uses. It'll run a quick repair on your program.
- In the QuickBooks Tool Hub, select Program Problems.
- Select Quick Fix my Program.
- Start QuickBooks Desktop and open your data file.
Solution 2: Run the QuickBooks Install Diagnostic tool from the Tool Hub
The QuickBooks Install Diagnostic Tool automatically diagnose and fix issues with Microsoft components QuickBooks program uses.
- Open the QuickBooks Tool Hub if it's not already open.
- In the Tool Hub, select Program Problems.
- Select QuickBooks Program Diagnostic Tool. Let the tool run. It can take up to 20 minutes.
- When the tool finishes, restart your computer and relaunch QuickBooks.
Regards,
willjoe